If any information regarding your booking has been changed by a third party (agent or team member), you are immediately informed.
All notifications will be sent to you via email and through the web-app.
There are five main types of notifications:
Status change
New booking
Booking change
Availability change ("blocked"/ "on request" date change)
Booking cancellation
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1.STATUS CHANGE
All parties involved are notified that the booking status has been updated.
Involved Actors:
Promoter → Artist/Agency (notification)
Artist/Agency → Promoter (notification)
Screenshot:
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2. NEW BOOKING
A notification sent between the agent and the artist if one party creates a new booking.
Possible examples:
agent creates booking
artist creates own booking
Involved Actors
Agent → Artist (Notification)
Artist → Agent (Notification)
Screenshot:
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3. BOOKING CHANGE
A notification between the agent and the artist if one party updates an existing booking.
Possible examples:
agent adds new itinerary information
agent changes fee
artist adds internal comment
etc.
Involved Actors
Agent → Artist (Notification)
Artist → Agent (Notification)
Screenshot:
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4. AVAILABILITY (BLOCKED / ON REQUEST DATE) CHANGE
The artist updates their availability ("blocked" or "on request" date) in the calendar view.
Special:
The agent will receive daily notifications that "blocked" or "on request" dates have changed. This happens independently of how many blocked dates or events have been created.
Involved Actors
Artist → Agent (Notification)
Screenshot:
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5. BOOKING CANCELLATION
If an agent or team member cancels a booking, the artist receives a notification. If the artist cancels, the agent and team are notified.
This is only possible for bookings that haven't yet been confirmed.
Involved Actors
Promoter → Artist/Agency (Notification)
Agent → Artist (Notification)
Artist → Agent (Notification)
Screenshot: