If any information regarding your booking has been changed by a third party (agent or team member), you are immediately informed.

All notifications will be sent to you via email and through the web-app.

There are five main types of notifications: 

  1. Status change
  2. New booking 
  3. Booking change
  4. Availability change ("blocked"/ "on request" date change)
  5. Booking cancellation

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1.STATUS CHANGE

All parties involved are notified that the booking status has been updated.

Involved Actors:
Promoter → Artist/Agency (notification)
Artist/Agency →  Promoter (notification)

Screenshot:

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2. NEW BOOKING

A notification sent between the agent and the artist if one party creates a new booking.

Possible examples:

  • agent creates booking
  • artist creates own booking

Involved Actors
Agent → Artist (Notification)
Artist → Agent (Notification)

Screenshot:

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3. BOOKING CHANGE

A notification between the agent and the artist if one party updates an existing booking.

Possible examples:

  • agent adds new itinerary information
  • agent changes fee
  • artist adds internal comment
  • etc.

Involved Actors
Agent → Artist (Notification)
Artist → Agent (Notification)

Screenshot:

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4. AVAILABILITY (BLOCKED  / ON REQUEST DATE) CHANGE 

The artist updates their availability ("blocked" or "on request" date) in the calendar view.

Special:
The agent will receive daily notifications that "blocked" or "on request" dates have changed. This happens independently of how many blocked dates or events have been created.

Involved Actors
Artist → Agent (Notification)

Screenshot:

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5. BOOKING CANCELLATION

If an agent or team member cancels a booking, the artist receives a notification. If the artist cancels, the agent and team are notified.
This is only possible for bookings that haven't yet been confirmed.

Involved Actors
Promoter → Artist/Agency (Notification)
Agent → Artist (Notification)
Artist → Agent (Notification)

Screenshot:

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