A booking's deal, a contract's wording and a payment record answer different questions. If you can view the Deal, use it to check the recorded amounts against your agreement. If your agency manages the financial information, ask the responsible agent to explain any difference.
Which information am I looking at?
Information | What it tells you |
Fee and additional fee | The amounts recorded for the booking. An additional artist fee and an expense are different types of entry. |
Deal Type | A description of the agreement, such as a fixed fee plus a share of ticket income. |
Agency commission | The commission arrangement recorded for the booking. Whether you can see it is a separate permission setting. |
Contract text | The terms presented in that document. Fixed text in a template is not a calculation. |
Does a percentage description calculate the final settlement?
No. Writing a percentage agreement in Deal Type does not establish the final amount when it depends on ticket income that is not yet known. The person responsible must check the final settlement and the amount recorded in the booking. Do not treat a descriptive percentage or a booking marked Completed as proof of payment.
Why might an additional fee and an expense differ?
The way an item is classified matters to the commission calculation. Before changing an entry, agree with the responsible agent whether it is an additional artist fee or an expense. Do not move an item simply to obtain a preferred total. Check the actual agreement and the resulting figures together.
What do defaults mean?
Artist profile defaults can provide starting values for new bookings. Review each booking's actual agreement. Do not assume changing a default revises existing bookings or already prepared documents. Where commission settings offer Included or On top, check the selected arrangement with your agent rather than inferring it from the percentage alone.
What if a figure is missing or unclear?
Confirm the artist, booking and agreed currency.
Identify the amount or description you expected to see.
Compare the saved booking with the specific document, if you are permitted to view it.
Ask the responsible agent or Optune support to check the discrepancy before changing financial information.
Provide the booking link, your role and the relevant figures through a private support channel. Access to a booking does not automatically grant access to its deal or every document.