Check the currency wherever you enter a fee or configure a booking-request form. The currency of an amount, the way that amount is formatted and the currency used to bill your Optune subscription are separate settings.
This guide is for booking agents. Before making a change, check that you are working in the intended agency and booking.
Which setting do I need?
What you want to change | Where to check | What to review |
The currency next to a booking fee | The booking's fee or Deal currency | The agreed amount and currency for that particular booking. |
The default currency offered on a booking-request form | Default currency in the booking-request form wizard | The generated form link and the currency shown to a visitor. |
Your profile's currency setting | My Account > Details > Base currency | Your saved profile setting, separately from the currency on an individual booking. |
Decimal separators, date style or number formatting | Date and Number Format | Your regional formatting preference. A different separator does not mean the financial agreement has changed. |
The currency charged for your Optune subscription | Your agency's billing information | The subscription and its billing records. Check these directly rather than inferring the charge from a booking's currency. |
Choose the currency when creating an agency booking
Open Bookings, select the + button and open the new-booking form.
Select the artist and start date.
If you enter a Fee, check the currency beside the amount.
Select the currency agreed for this booking and check the numerical amount.
Create the booking, then review the fee and currency in the saved booking.
For example, if the agreed fee is EUR 1,250, check both the amount 1,250 and the currency EUR. Seeing a familiar amount is not enough when the selected currency is different.
Change the currency of an existing booking
Open the intended booking and its Deal tab.
Open Currency and choose the agreed currency.
Select Update, then check the numerical fee, commission and expenses against your agreement.
Select Save for the booking.
Reopen the booking and check the saved currency and amounts before preparing or using documents.
Do not assume that selecting another currency converts your agreed amount at an exchange rate. Check the numerical amount as well as the currency: 1,250 EUR and 1,250 USD are different agreements. Review each contract or invoice separately; an existing document is not a substitute for checking the saved Deal.
Set the default currency for an artist's booking-request form
In your agency, open Artists and select the relevant artist.
Open Integrations and the booking-request form wizard.
Choose the required Default currency, for example EUR, and review whether the fee offer is displayed.
Open the generated form link as a visitor and check the currency shown in the form.
Use the generated link or embed code for the place where you want to offer that form.
Check the exact link embedded on your website. If you regenerate a form with different settings, review whether the website still uses an earlier link or code.
The form's default helps the promoter start with the intended currency. Review the currency and proposed fee when the request reaches your agency before treating them as the final deal.
Keep currency and regional formatting separate
In My Account > Details, Language, Date and Number Format and Base currency are separate controls. You can keep the app in English while using a different regional date and number format.
A document has its own language and regional-format settings in Change layout. Review the document itself before sending it; your personal app format is not a sufficient check of the final PDF.
What should I check if the currency looks wrong?
New booking: check the selected currency beside the fee before saving.
Existing booking: check the booking's Deal and the agreed amount.
Public request form: inspect the actual generated link and the form loaded on your website.
Contract or invoice: check the booking's figures and the finished downloaded document separately.
Subscription charge: check the agency's billing record.
If the saved result differs from what you selected, contact support with the booking or form link, the expected currency and the currency you actually see. Send financial examples privately and leave payment details out of screenshots unless support specifically needs them.